Privacy Policy

Metro Pool must comply with the provisions of the Privacy & Personal Information Protection Act 1998.

This means, amongst other things, that we must:

• tell you how we will use any personal information we might collect from you;
• let you know how you can find out what personal information we might have recorded; and
• advise you of how you apply to amend this information if it is incorrect.

What is personal information?

Personal information is any information or opinion about an individual whose identity is apparent or can be readily identified from the information or opinion (s 4 of the Act).

From this website we collect personal information through:

• emails you send us.

When you send us an email you may be sending personal information (eg. your name, address, email address). We may store this information in order to respond to any request and/or as a record of the request.

Electronic mail is not a secure system so we cannot guarantee that your personal information will not be viewed by others when you send it. If you need confidentiality in your communications you should use the regular mail system - addressing your letter to:

The Executive Officer

Metro Pool

PO Box 902

PENRITH NSW 2751

• using this website.

When you visit this website to read pages or to download information our IT systems are automatically collecting the following information:

• the IP address (internet protocol) from which you access the site;
• the type of browser and operating system you are using;
• the date and time of access;
• the pages you visit;
• the last site you visited if that site linked you to our website.

We are using this data to monitor demand and to improve the website. We do not use this information to track or record information about individuals and their visits. We do however track unauthorised attempts to up load data or to change information on the site. Such attempts are against the law. We may disclose data which provides evidence of such offences to law enforcement agencies.

• registering your details.

Some of our site asks visitors who seek specific information to fill out an online registration form. Other parts of the site may collect personal information through questionnaires, feedback forms. We collect this information to better equip us to help you. When we do collect specific information we will let you know why we are collecting it and how we will be using it.

Regardless of how we collect any personal information from you at this website Metro Pool is committed to complying with the provisions of the Privacy & Personal Information Protection Act 1998.

Finding out more

If you would like more information about the provisions of the Privacy & Personal Information Protection Act 1998 you can visit the Privacy NSW website at www.lawlink.nsw.gov.au/pc.

Changing any personal information that is incorrect

Under the Privacy & Personal Information Protection Act 1998 and the Freedom of Information Act 1989 you can apply to access records of personal information we hold about you, and then apply to amend or correct personal information.

To make an application to amend our records, please contact the Executive Officer, but you will need to present some personal identification as part of your application.

Disclaimer

Disclaimer: The information provided by this Web-site is intended as a series of general guidelines to the services and activities of Metro Pool. Changes in circumstances after time of publication may impact on the accuracy of this information. Information published and transmitted electronically may be subject to corruption by the process. While every effort is made to maintain the information as current and accurate, it is not verified information and should not be relied upon where verified information is required. No person should place reliance on information from this Web-site in circumstances where loss, damage or injury is possible. In such circumstances, specific enquires should be made to Metro Pool, in order to obtain the required advice or information directly from an authorised officer. Metro Pool is in no way responsible for any information or services, which may appear on any sites, which, may be accessed through this Web-site.Copyright This work is copyright.

Copyright of all materials present on the Metro Pool Web-site resides with Metro Pool. Apart from any use permitted under the Copyright Act 1968, no part of any such content may be reproduced, modified, adapted or published in any way for any commercial purposes whatsoever. Requests and enquires concerning reproduction and rights should be addressed in writing to: To contact Metro Pool mail to - PO Box 902, Penrith, NSW, 2751.